Service philosophy

EAST Vendor believes that "service creates value".
For the purpose of customer-centric and increasing efficiency and accuracy, we require our staffs have professional and comprehensive knowledge, and a good sense of service. All this will be reflected in our rapid response and accurate communication, so that to ensure your purchasing is convenient and smooth.

One-stop solution

We provide one stop soloution to customers and you will notice that it is very easy to cooperate with EAST Vendor. In our cooperation, we will assume most of the work, and you need not know all the complicated process of international trade. We will provide you a wide range of choices, such as different ways of transportation, related costs, shipping time and so on to meet your specificated demand, and you only need to confirm the relevant information, and goods will be timely delivered to you.

Sourcing service

We offer professional sourcing service. Apart from the products we display on our website, we are able to help you source some other products in China. Based in China, equipped with abundant resources and sourcing experence, we're capable of providing you high-quality and low-cost products. So, if you give us an idea of what products you are looking for, together with the volumes, we will get back to you soon with some prices so you can see what we can do.

Buying office service

Also, if you would be interested in having your own office here in Shanghai for a very low cost, we can use our unique legal status to set up a buying office operation for you so that you can use any factories you choose, and conduct your own operation here without any taxes ¨C unlike a Representative Office or Joint Venture. We provide office space, qualified merchandising staff, and give you full access to our export licences for a monthly fee ¨C regardless of the volumes that are being exported.